1. Do you have a billing compliance manual? Yes No Not Sure 

2. Do you know if your net collection rate is within industry standard? Yes No Not Sure 

3. Do you know if your accounts receivable ratio is within industry average? Yes No Not Sure 

4. Do you know what is your adjustment ratio rate? Yes No Not Sure 

5. Does your overturn of denied claims fall within industry standard? Yes No Not Sure 

6. Do you know your claim re-submission rate? Yes No Not Sure 

7. Do you have policy to review insurance contracts and fee schedule? Yes No Not Sure 

8. Have you established an accounts receivable plan? Yes No Not Sure 

9. Do you use your billing reports to assess your practice's efficiency? Yes No Not Sure 

10. Do you have an on-going training program for practice staff? Yes No Not Sure

11. Do you have quality control procedures to ensure staff follows office and billing policies? Yes No Not Sure 

12. Do you know when you need to have a business associate agreement under HIPAA guidelines? Yes No Not Sure 

13. Do you have a standard operating procedure manual? Yes No Not Sure 

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